Privacy

The short version first: this site works without cookies, without advertising trackers and without embedded third-party services in your browser. What we do process is described here — completely and honestly. The German Datenschutzerklärung is the authoritative version.

Controller

Thermotechnic Products GmbH, Hohlfeldergasse 45, 2103 Langenzersdorf, Austria.
Email: servus@offenbecks.at

Hosting and access data

This site is delivered via Cloudflare (Cloudflare, Inc., USA, with European data centres; a data processing agreement under Art. 28 GDPR is in place, and transfers are covered by the EU-US Data Privacy Framework). When you visit, Cloudflare processes technically necessary access data (page requested, time, IP address, browser identifier), as the secure delivery of any website requires (legal basis: legitimate interest, Art. 6(1)(f) GDPR). We keep no permanent server log files; we ourselves see only short-lived technical summaries.

Anonymous visit counting

We count for ourselves — without cookies and without third parties — how many guests view our pages (which page, which language, whether an enquiry was sent). Your IP address is not stored; to tell "one visitor or two" apart we use a short value that changes daily and cannot be reversed. No profile of you is created, nor could one be. We likewise count — again only as totals — which website our guests found us through (say, "from Google"); who individually came from where is neither recorded nor reconstructable.

Contact form and email

If you write to us via the form or by email, we process the details you provide (name, email address, your message) solely to answer your enquiry (legal basis: pre-contractual steps and legitimate interest, Art. 6(1)(b) and (f) GDPR). Your message reaches us as an email in our office mailbox; it is not stored on the web server. We keep the correspondence as long as your enquiry and any legal obligations require.

Bookings

When you book via our calendar, we process the details required for it (name, e-mail address, phone number, travel dates, number of guests and your optional message) to handle your booking (legal basis: performance of contract, Art. 6(1)(b) GDPR). Your booking is stored in our booking system Smoobu (Smoobu GmbH, Berlin, Germany), which acts as our processor; your booking confirmation and stay-related messages are sent from there by e-mail. We retain booking records for as long as statutory retention obligations require.

Fonts and images

All fonts and images are delivered together with the site itself. Visiting this site opens no connection to Google, Facebook or any other embedded third-party service.

Your rights

You have the rights to access, rectification, erasure, restriction, data portability and objection. Simply write to us — we will gladly take care of it. If you believe we are not handling your data lawfully, you may contact the Austrian Data Protection Authority (dsb.gv.at).

Version: July 2026. Should anything change technically on this site (such as the planned online booking), we will of course update this notice first.